Inclusivity is a core value of Community Healing Centers
We believe that the healing environment is enhanced when diverse groups of people with diverse ideas come together to help treat those we serve.

Community Healing Centers offers employment opportunities for individuals who are interested in working in the field of addiction and recovery, mental health, or children’s services. If you’ve been searching for a rewarding career that will positively impact the community that we live in, we encourage you to submit your application today!

Job Title: Receptionist, Gilmore Community Healing Centers
Position Reports To: Clinical Supervisor, Gilmore Community Healing Centers
Supervision Exercised: None
Work Location: One Location

COVID-19 considerations
Covid-19 Vaccines are highly preferred and can be scheduled by CHC. CHC follows and adheres to, all CDC and MDHHS Guidelines and Directives.

General Statement of Duties

The Receptionist—Gilmore, is responsible for the positive initial contact with the client and/or their representative and for maintaining a positive and calm environment in the Reception Area and Front Offices. The receptionist administers New-Client Paperwork, maintains client files and insures documents are filed correctly and assists in processing BH TEDS authorizations. Monday, Tuesday, Thursday & Friday 3:00pm – 8:00pm. Wednesday 8:00-4:30.

Qualifications

  • High School Diploma, required. Some college, preferred.
  • Strong organizational skills and computer skills, required.

Job Knowledge and Skills:

  • Experience: Two years clerical experience, preferred.
  • Interpersonal Skills: Ability to work independently and on a team, required.
  • Ability to work professionally, confidently and tactfully with clients and third-party payers, required.

Tasks / Responsibilities

Open/Close office.

Maintain confidentiality, at all levels.

Retrieve and distribute phone messages.

Prepare postage on outgoing mail.

Answer and route incoming calls.

Provide callers with appropriate information, explain policies and procedures.

Build and maintain client charts, ensure proper filing. Alert the Clinical Supervisor

of errors.

Assist with triage intakes, as needed.

Sort, process and distribute mail.

Create “Welcome Folders” for new clients.

Assist with entering authorizations, as needed.

Close discharged charts and scan materials in to the EHR system.

Cross train with Admin Staff; back-up, as needed.

Participate in ongoing staff training and in quality improvement efforts, as defined by the Strategic Plan and accrediting or regulating entities.

Maintain professional relationships with staff, clients and community contacts.

Contact AMA/ASA clients to complete the form.

Perform other duties as directed by the Clinical Supervisor or Clinical Director.

Working Conditions:

Direct contact with alcohol and drug abusers including individuals that may use injectable drugs.

Injectable drug abusers are at high risk for tuberculosis infection and other illnesses. All staff are required to be screened for tuberculosis and understand that exposure to tuberculosis is possible.

Flu and Covid-19 Vaccines, required.

Work will be performed indoors in a climate-controlled office.

Benefits

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

EEO Statement

It is our policy to provide equal employment opportunities to all qualified individuals without regard to race, color, religion, gender, gender identification, sexual orientation, age, national origin, height, weight, marital status, veteran status or mental or physical disability in accordance with all applicable Federal, State and local laws and ordinances.

General Application
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Community Healing Centers is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Community Healing Centers is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at hr@chcmi.org.